📄 Privacy Policy for Sami Pelling / samipelling.com

Last updated: November 2025

This Privacy Policy explains how I (Sami Pelling) collect, use and protect your personal information when you visit my website, join my email list, book a service, request information, or interact with my social platforms and content.

I’m committed to keeping your data safe, using it responsibly, and never sharing it without your permission.

If you have any questions, you can contact me at:
📧 [email protected]

1. Who I Am

This website is operated by Sami Pelling, a UK-based content creator, nail technician, travel affiliate/agent and business owner.

My services include:
• Nail appointments
• Travel-related information and opportunities
• Email newsletters
• Digital products
• Coaching, community groups and events
• Books, blogs, and creative content

2. What Personal Data I Collect

I may collect the following information:

Information you give me directly

• Name
• Email address
• Mobile number
• Postal address (only if needed for an order)
• Booking details for nail appointments
• Preferences (e.g. call reminders, email topics)
• Replies to forms, surveys or questionnaires
• Payment details (processed securely through third-party providers)

Information collected automatically

• IP address
• Browser type
• Device type
• Pages viewed
• Time spent on the website

This data helps improve your experience and website performance.

Information through cookies

Cookies help personalise your experience and track anonymous analytics. You can disable cookies in your browser at any time.

3. How I Use Your Information

I’ll only use your information when I have a legal reason to do so, including:

To provide services you’ve requested

• Sending emails you've signed up for
• Delivering digital products
• Sending call reminders
• Booking confirmations
• Travel-related information

For marketing (only if you consent)

• Emails about offers, updates, bonuses and opportunities
• Launch announcements
• Behind-the-scenes updates
• Events and call invitations

You can unsubscribe at any time using the link in any email.

For administration and legal purposes

• Maintaining business records
• Preventing fraud
• Complying with legal requirements
• Improving website performance

4. Legal Basis for Processing (GDPR)

Your information is processed under one of the following lawful bases:

• Consent — you opt in voluntarily
• Contract — to provide a service you booked or requested
• Legitimate interest — business operations, safety, analytics
• Legal obligation — when required by UK law

5. How I Keep Your Data Safe

I use secure platforms such as Funnel Sketchers (GoHighLevel), BookinBeautiful, Stripe, PayPal, and encrypted email systems.

Your data is stored securely and only accessed by me or authorised platforms required to deliver the service.

I never sell, rent or exchange your personal data with any third party.

6. Third-Party Services I Use

Your data may be processed by trusted third-party tools to deliver services, including:

• Funnel Sketchers CRM
• Email delivery systems
• BookinBeautiful booking platform
• Payment processors (Stripe, PayPal, etc.)
• Analytics tools (Google Analytics)
• Social media platforms (Facebook, Instagram, TikTok, YouTube)

These platforms have their own privacy policies that comply with GDPR.

7. How Long I Keep Your Data

I keep your personal information only as long as necessary for the purpose it was collected.

Examples:
• Email list data — until you unsubscribe
• Nail client information — up to 6 years (legal requirement)
• Purchase history — for accounting and tax purposes

You can request deletion at any time (see Section 9).

8. Your Rights (Under GDPR)

You have the right to:

✔ Access your data
✔ Correct your data
✔ Request deletion
✔ Withdraw consent
✔ Restrict processing
✔ Data portability
✔ Object to marketing
✔ Lodge a complaint with the ICO

To exercise any of these rights, email: [email protected]

9. Your Choices

You can at any time:

• Unsubscribe from emails
• Opt out of marketing
• Request changes to your preferences
• Ask for your data to be deleted
• Turn off cookies in your browser

I respect your choices and always aim to respond within 30 days.

10. Children’s Privacy

My services are not directed at children under 16. I do not knowingly collect information from anyone under that age.

11. Changes to This Privacy Policy

I may update this policy from time to time to reflect legal, business or website changes. Updated versions will be posted on this page with a new “Last Updated” date.

12. Contact Me

If you have any questions about this Privacy Policy or how your data is used, please contact:

📧 [email protected]
📍 United Kingdom